Job Title

Air Freight Coordinator

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Job Description

Company Introduction

Our client is a leading player in freight forwarding

Job Responsibilities and Duties 

  • Ensure that airfreight services operated are profitable and marketable;
  • Ensure that the relevant documentation is tracked, received and processed on time, with any failure to be notified to the head of section;
  • Responsible for ensuring air freight operations are compliant to internal company's policies and external government regulations;
  • Input data, file and process documentation;
  • Provides quality customer service to all vendors, agents to facilitate the required objectives and provide customers with daily updates;
  • Keeps clients informed of transport arrangements and status; maintains knowledge of market trends and changes in service options;
  • Ensures invoicing of rendered services is completed accurately consistent with company policy;
  • Receives rate requests; prepares and issues rate quotations externally and internally as required;
  • Process reports and establish competency with the internet, and basic software programs.


  • Have an A-level standard of education;
  • Candidate with 2 years of experience in a similar role will be given preference.

Personal Skills 

  • Be of good conduct and a team player;
  • Excellent English, both written and spoken;
  • Knowledge of Microsoft Office and characteristics supporting a diverse workforce would be seen as a requirement;
  • Ability to define problems, collect data, establish facts, and draw valid conclusions;
  • Ability to respond effectively to the most sensitive inquiries or complaints, to write reports and business correspondence;
  • Ability to calculate figures and amounts such as freight rates, discounts, interest, commissions, proportions, and percentages.
Tags: English, Invoicing, Organisational, Written and Oral English Communication

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