Job Title

Backoffice Support

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Job Description

Company Introduction

Our client is a leader in investment services.

Job Responsibilities and Duties

  • Processing and activating new currency trading accounts;
  • Reviewing client applications and supporting documentation;
  • Customer service and correspondence (via email, live chat and phone);
  • Translating documents, templates and communicating with foreign language/English speaking clients;
  • Trade investigations;
  • Reconciliations;
  • Report generation;
  • Projects and miscellaneous assignments.

Experience

  • Prior support and analyst experience for at least 1 year will be considered an asset;
  • Bachelor Degree in Economics, Business, Finance or Accounting or equivalent work experience;
  • Must have knowledge of Adobe Acrobat, Microsoft Office, Microsoft Excel and Internet;
  • Experience working with MetaTrader 4 software will be considered an asset.

Personal Skills

  • Strong analytical skills;
  • Fluency in English (written and spoken);
  • Detail-oriented with a high level of organizational skills;
  • Able to multi-task and meet daily benchmarks/ deadlines in a fast-paced and dynamic business environment;
  • Self-starter and able to work with minimal supervision;
  • Able to maintain confidentiality;
  • Determine priorities and follow up in a timely fashion;
  • Team work oriented and flexible.

Benefits

  • After 6 months probationary period will be provided with:
    • Full health insurance;
    • Free parking;
    • Mobile phone allowance of EUR 40 per month;
    • The candidate will most likely be required to attend training in the United States.
Tags: Analytical, Attention to Detail, Customer Service, Document Management, English, Microsoft Office, Multi-Tasking, Organizational, Reconciliation, Report Writing, Teamwork, Translation

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