Job Title

Front Office Administrator (Maltese Speaking)

Required Skills

Job Description

 

Company Introduction

Our client is a leading player in the security sector.

Job Responsibilities and Duties

  • Greet and welcome visitors as soon as they arrive at the office;
  • Direct visitors to the appropriate person and office;
  • Answer, screen and forward incoming phone calls in a timely and courteous manner and provide information to caller inquiries;
  • Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures);
  • Provide basic and accurate information in-person and via phone/email;
  • Receive, sort and distribute daily mail/deliveries;
  • Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges);
  • Order front office supplies and keep inventory of stock;
  • Up sell and/or cross sell products within the Company’s portfolio;
  • Over the counter sales and issue quotations for domestic products;
  • Monitor and replenish stock in a timely manner;
  • Keep updated records of office expenses and costs;
  • Perform other clerical duties such as filing, photocopying, and scanning;
  • Responsible for the petty cash and daily reconciliation of petty cash;
  • Issue invoices and VAT receipts for handled sales;
  • Maintain customer’s trust relationship by keeping service information confidential;
  • Attend any training provided by the Company and undertake the respective assessments accordingly;
  • Any other duties as may be necessary from time to time, and any other duties as assigned by the line manager or any other person designated by him/her.

Experience

  • Proven work experience as a Receptionist, Front Office Representative or similar role;
  • Proficiency in Microsoft Office;
  • Hands-on experience with office equipment;
  • Excellent written and oral proficiency in both Maltese & English.

Personal Skills

  • Solid written and verbal communication skills;
  • Excellent organizational skills;
  • Multitasking and time-management skills, with the ability to prioritize tasks;
  • Customer service attitude;
  • Ability to be resourceful and proactive when issues arise.

Junior Recruitment Consultant

Sectors General Business Support

Contact

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