Product Analyst

Job Description

Company Introduction

Job Responsibilities and Duties

• Contribute to the improvement of products and processes;
• Define and capture workflows and product requirements;
• Maintain product versioning;
• Streamline release management processes in collaboration with the senior product lead;
• Mapping design to client requirements as well as their systems;
• Identify existing gaps, optimizations, and future opportunities for the product by collaborating with our support team to have a deep understanding of current user issues and user desires;
• Ensuring solutions align with respective business goals;
• Contribute towards assisting the company in achieving short and long-term goals relating to product growth by collaborating with other teams to maintain plan integration and ensuring overall achievement of product objectives;
• Plan, organize, and manage work to continuously improve the benefit design and filing/product detail processes;
• Carry out testing of products and have a good understanding of scripts, reports, SQL scripts;
• Execute, Transform and Load Autoline data for BI reporting;
• Communicating findings and recommendations to affected parties and collaboratively resolving any issues;
• Creating specifications and implementing requirements in partnership with the software and UX teams;
• Assist with assessments to solution design and implementation of DMS systems.

Experience

• Bachelor’s degree in Business, Computing, I.T., or another related field;
• Possess good Structured Query Language (SQL) skills;
• Knowledge of Business Analysis and Process Design.

Personal Skills

• Good prioritisation and time management skills;
• Strong data analytical skills;
• Strong presentation and communication skills;
• The ability to write documents in commercial English essential;
• The ability to work under pressure and adapt to change;
• Ability to think creatively to find innovative solutions to complex analytical problems/questions.
• Demonstrated ability to work in a team environment, strong project management skills, proficient computer and writing skills;
• Exhibit organizational skills to effectively manage competing priorities;
• Detail orientated, articulate and good communication skills;
• Possess good written and verbal communication skills and be able to communicate effectively with individuals at various levels within the organisation required.