Senior Corporate Manager

Job Description

Company Introduction

Job Responsibilities and Duties

• Day to day running of a trust and corporate administration team’s portfolio of clients, including but not limited to superyachts, aircraft, property, investments, holding companies, trusts and foundations;
• Maximise employee’s performance and enhancing the team’s technical knowledge, efficiencies and productivity;
• Assist in guiding, mentoring, developing and motivating the team to reach their full potential within the Company;
• Set team objectives and carry out performance reviews and appraisals meetings together with the Client Services Director;
• Assist the Company directors in strengthening client relationships;
• Work very closely with the Client Services Director in handling complex client company transactions, review of relevant agreements and documentation, as well as carry out a risk assessment analysis for discussion with the directors and MLRO;
• Ensure that all procedural manuals, relevant laws, guidelines, regulations and codes of practice are followed in all aspects of the role. i.e. client and non-client related;
• Keep up to date with industry developments, guidelines, codes of practice and relevant laws and guiding the team accordingly;
• Liaise with other departments regarding accounting, taxation and operational matters and discuss / provide solutions;
• Liaise with clients and intermediaries both by telephone and in writing;
• Attend client and intermediary meetings, with the potential of travel;
• Assist team members with queries being encountered and, in the resolution, thereof, by means of a methodical approach;.
• Provide cover for other trust administration team members and managers in times of absence;
• Manage a trust and corporate administration team and provide guidance on managing the day to day workload;
• Ensure that team members receive the necessary assistance and training in order to carry out their roles to the best of their ability;
• Set team objectives;
• Complete annual appraisals and probation reviews and provide support to the sub-team leaders;
• Responsible for escalating matters to the Client Services Director, as appropriate;
• Ensure that all team members within the trust and corporate administration team meet efficiency targets, where relevant;
• Ensure all team members meet their KPI’s and department deadlines;
• Resolve any conflicts which may arise within the trust administration team and escalating them appropriately;
• Identify and implement best practices and efficiencies.

Experience

• A minimum of 7 years’ relevant experience in the Trust and Corporate Services industries;
• Previous experience in managing people;
• Have a higher degree of education;
• Have  a relevant professional qualification i.e. STEP Diploma, ICSA Diploma or equivalent;
• High level knowledge of legal and regulatory framework operating in Malta and other territories, including anti-money laundering provisions and relevant fiduciary laws, etc.;
• Previous experience of managing own portfolio of clients.

Personal Skills

• Have business writing and numeracy skills;
• Excellent communication skills;
• Ability to meet deadlines;
• Excellent critical analysis and problem-solving skills.