Job Title

Client Onboarding Specialist

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Job Description

Company Introduction

Our client is a leading company in financial services.

Job Responsibilities and Duties


  • Gather requisite data and documents from internal or external sources as appropriate;
  • Review and analyse data and documents to ensure accuracy;
  • Seek approvals as needed;
  • Develop a clear understanding of how client profiles and requirements intersect with internal systems to coordinate workflow with other departments;
  • Track and monitor potential on-boarding issues and delays escalating as necessary;
  • Participate in process standardization and improvement discussions with other teams and process partners;
  • Proactively collaborate with the Client Service, Relationships, Operations, Financial Crime and Risk & Compliance teams, both locally and globally;
  • Maintain a high level of process quality and consistency as well as an excellent relationship with the customer.


  • Candidates must have experience on onboarding companies;
  • Experience in handling monitor group inbox and KYC application work queues.

Personal Skills

  • The ability to work on his/her own initiative and in a team;
  • Proven ability to meet and adhere to strict deadlines;
  • Excellent organizational and analytical skills;
  • An eye for detail and accuracy;
  • Excellent communication, including excellent written and verbal skills, and the ability to understand and disseminate complex information.
Tags: Archiving, Attention to Detail, Client Relations, Communication, Customer Service, Good Phone Manner, Human Resources, Maintaining Office Records, Microsoft Office, Oral Communication, Organizational, Persuasion, Risk Assessment, Teamwork

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