Job Title

Credit Controller

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Job Description

Company Introduction

Our client is a leading importer of Food Products.

Job Responsibilities and Duties

  • Contact and chase debtors and claim outstanding trade debts;
  • Keep track of assigned accounts to identify outstanding dues;
  • Plan course of action to recover outstanding dues;
  • Locate and contact debtors to inquire of their payment status;
  • Negotiate payoff deadlines or payment plans;
  • Handle questions or complaints;
  • Investigate and resolve discrepancies;
  • Create trust relationships with debtors when possible to avoid future issues;
  • Update account status and database regularly;
  • Alert superiors of debtors unwilling or unable to pay when necessary;
  • Comply with requirements when legal action is unavoidable.

Experience

  • Proven experience in debt collection is a must for this role;
  • At least advanced/intermediate level in Accounting;
  • Experience in working with targets and tight deadlines

Personal Skills

  • Excellent written and verbal communication in both English and Maltese;
  • Strong communication skills, be outgoing and polite yet assertive;
  • Knowledge of relevant legal requirements;
  • Knowledge of Microsoft Office Tools especially Excel (pivot tables and charts);
  • Must be willing to visit clients when required.
Tags: Client Relations, Communication, Customer Service, English, Maltese, Microsoft Office, Negotiation, Payments

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