Job Title

IT Support Executive (Maltese Speaking)

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Job Description

Company Introduction

Our client is a leading IT support provider specializing is assisting small to medium sized companies in all their IT needs.

Job Responsibilities and Duties

  • Acting as the first line of support for all, or specific, hardware and software applications used by our clients
  • Supporting and administering various software that includes software used by our clients
  • Assuring that the assigned jobs are completed according to set priorities and in a timely manner, whilst meeting the quality and operational standards of the Company in line with set policies;
  • Working collaboratively with the team, delivering the best results according to customer’s, being it internal or external, specifications and satisfaction;
  • Accurately and efficiently carrying out assigned duties while bringing areas of concern to the attention of superiors as necessary;
  • Troubleshooting hardware problems and ensuring hardware upkeep and up-time;
  • Perform other duties as assigned by his / her superior from time to time in accordance with Company requirements.

Experience

  • Hold a MQF recognised level 3 education in IT or technical IT certifications (e.g. Microsoft / Cisco);
  • Have a minimum of two years’ experience in a similar role.

Personal Skills

  • Be able to drive and be in possession of a clean driving license;
  • Have strong communication (written and verbal) skills in Maltese and English and able to effectively interact with individuals across all levels of the organisation;
  • Good knowledge of networking concepts, WAN / LAN configuration, security and monitoring;
  • Good knowledge of MS Windows Server and Windows operating systems;
  • Be able to prioritise and work under pressure without compromising quality.
Tags: Certified Information Systems Auditor (CISA), Cisco, Driving License, English, Maltese, Microsoft Office, Monitoring, MQF

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