Job Title

Operations Supervisor

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Job Description

Company Introduction

Our client is a private transportation company.

Job Responsibilities and Duties

  • Supervising the day to day operation of transport rental;
  • Check the validity of the driving licenses of the users to avoid the possibility of being expired and/or counterfeit;
  • Safeguarding the compliance with the norms and policies for Health and Safety, Risk Prevention, Data Protection, Quality and Environmental Control within the area of his/her duties;
  • Control daily transport operations in assigned geographic areas;
  • Resolve any issues that arise to the assigned group of users under his/her responsibility;
  • Ensure compliance with established Company policies and procedures;
  • Inspect the services with respect to schedules and customer care;
  • Control quality of service of motorbikes and bikes cleanliness, battery exchange and possible breakdowns and accidents;
  • Stock control of parts and issuing reports as required;
  • Collaborate and coordinate with the Area Manager in any other tasks as deemed necessary.

Experience

  • Experience in a similar role;
  • In possession of driving license AM and B; 
  • Technical knowledge in motorbike mechanics, basic electrical and mechanical work will be considered an asset.

Personal Skills

  • Excellent written and verbal communication skills in English;
  • Good strategic planning, prioritising, organisation and time-management skills;
  • Have good analytical skills and capable of resolve arising problems in an efficient way;
  • Multitask and pay attention to detail;
  • Ability to work independently, with good time-management skills;
  • Be highly organised, pro-active, self-motivated and able to work on own initiative;
  • Be customer and service focused.
Tags: Analytical, Communication, Driving Licence, Supervising, Time Management, Written and Oral English Communication

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