Account Manager

Job Description

Company Introduction

Job Responsibilities and Duties

• Drive revenue growth for assigned customers by implementing the company’s pricing strategy and identifying cross-selling opportunities;
• Build and maintain strong relationships with key stakeholders within customer organizations;
• Serve as the primary point of contact for assigned customers, ensuring seamless communication and support;
• Develop in-depth expertise in industry sectors and market trends, adopting a consultative approach to understand customer needs and business objectives;
• Proactively gather client feedback to anticipate business requirements, shaping a tailored customer roadmap through a structured account plan;
• Regularly track and report key performance indicators (KPIs) and account status to senior management via the CRM system;
• Achieve targeted sales goals for existing accounts by leveraging data-driven insights and strategic engagement;
• Analyze different market segments and implement customized sales strategies tailored to each vertical;
• Work closely with internal teams, including marketing, IT audit, regulatory affairs, and finance, to ensure seamless service delivery and customer satisfaction;
• Represent the company at industry events, exhibitions, and networking opportunities to enhance brand presence and business growth.

Experience

• Possess at least 5 years of sales experience in IT services, information security, or compliance, with a proven track record of meeting or exceeding sales targets;
• Expertise in sales strategies, including effective goal-setting, strategic planning, and a keen ability to understand and fulfill customer needs;
• Proficiency in both written and spoken English, with additional European languages considered an advantage.

Personal Skills

• You take full ownership of your work and are committed to delivering strong results;
• A proactive, solution-focused mindset with a positive, collaborative approach to overcoming challenges;
• A strong passion for continuous learning and professional development.