Assistant Underwriter

Job Description

Company Introduction

Job Responsibilities and Duties

• Assist with the daily underwriting and processing of commercial risks for Europe;
• Review and summarise files gathering information on cases for referral to a more senior underwriter;
• Ensure policy wording is correct and demonstrate an in-depth knowledge of policy coverage and be able to discuss this confidently with external and internal clients;
• Deal with new enquiries and queries via telephone and in writing and adhere to service standards;
• Input, update and maintain data so systems accurately reflect current position;
• Develop and maintain excellent working relationships with clients and maintain high levels of service in order to maximise business and conversion rate;
• Work within prescribed objectives and procedures ensuring that all the requirements of department guidelines, service, regulatory and technical standards are met;
• Be proactive in considering the department’s processes and in highlighting the need for change/improvement;
• Understand external/internal clients needs and work with team to meet these needs;
• Model and promote the Company Values in all aspects of your daily work (Integrity, Commitment, Teamwork, Service and Leadership);
• Achieve and maintain technical competence in accordance with company standards;
• Undertake legal research, projects and other reasonable duties as assigned by line manager;
• Develop industry and marketplace knowledge;
• Travel to other locations in Europe as required.

Experience

• Have a strong degree (minimum 2:1) and/or legal/insurance/property professional qualification desirable;
• Be fluent in verbal and written English;
• Be competent in the use of Microsoft office suite;
• Knowledge of other European languages is desirable.

Personal Skills

• Excellent communication skills;
• Strong problem solving and analytical skills;
• Exceptional attention to detail;
• Proactively plan and organise work, clearly identifying priorities to meet objectives;
• Outstanding customer services skills;
• Be able to express facts/ideas clearly and concisely both verbally and in writing;
• Be a team player;
• Have a ‘can do’ attitude.