Job Title

Body Shop Manager

Required Skills

Job Description


Company Introduction


Our client are a market leader in commercial vehicle imports & exports, and vehicle servicing.

Job Responsibilities and Duties

  • Trains, motivates, and monitors the performance of all body shop employees;
  • Forecasts goals and objectives for the department and strives to meet them;
  • Prepares and administers an annual operating budget for the body shop;
  • Directs and schedules the work of all body shop employees;
  • Establishes and maintains good working relationships with insurance adjusters;
  • Gives fair estimates on costs and time required for body work;
  • Follows up on parts department orders to ensure parts availability;
  • Monitors progress and completion of vehicles in the shop, ensuring that proper repair and safety procedures are followed;
  • Establishes and maintains good working relationships with customers to encourage repeat and referral business;
  • Maintains high-quality service repairs and minimizes comebacks;
  • Conducts periodic spot checks of completed jobs for thoroughness and quality;
  • Checks quality of completed work;
  • Handles customer complaints immediately and according to dealership's guidelines;
  • Monitors paper flow to ensure that all documents are accounted for, filled out completely and legibly and filed or distributed to the appropriate parties;
  • Understands, keeps abreast of and complies with local regulations (OHSA);
  • Provides necessary training;
  • Ensures that proper safety equipment is available and being used properly;
  • Keeps abreast of new equipment and tools available and recommends purchases;
  • Attends managers meetings;
  • Maintains professional appearance;
  • Other tasks as assigned.

Experience

  • 'O' levels (minimum requirement);
  • Experience in a similar role, running a Bodyshop and Insurance claims;
  • Knowledge of the body repair processes, and safety procedures required for vehicles.

Personal Skills

  • Good communication skills, both verbal and written in English and Maltese;
  • Proven leadership and managerial skills
  • Strong business acumen with the ability to monitor the production process;
  • Highly organised;
  • Be Computer Literate and customer orientated;
  • Accuracy and attention to detail.

Senior Recruitment Consultant & Training Coordinator

Sectors IT, Engineering, Quality Assurance

Contact

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