Client Relationship Officer

Job Description

Company Introduction

Job Responsibilities and Duties

• Responsible for a portfolio of clients which shall include liaising on a daily basis with principals, yacht/aircraft captains, advisors, lawyers, trustees and board members;
• Actively administer the day to day needs of our clients for both the yacht and aircraft portfolio;
• Processing and filing of payments;
• Attendance and participation at client meetings and minuting of same;
• Providing support to and liaising with the various departments within the company;
• Responsible for ensuring that client records are kept up to date;
• Reviewing client companies, ensuring compliance with statutory and regulatory requirements for client companies including ongoing monitoring and transaction monitoring amongst others;
• Ensuring that requests from clients and colleagues are dealt with in a timely and accurate manner and that statutory deadlines are met.

Experience

• Holding a Diploma qualification in a relevant sector, with a pertinent tertiary qualification being considered an asset;
• At least 2 years' relevant experience in a corporate service provider set-up or in the Yachting Industry;
• Experience in yacht administration will be given preference.

Personal Skills

• Excellent command of written and spoken English. Any skills in French also considered an asset;
• Strong communication skills;
• Self-motivated and able to work both independently and as part of a team;
• Result-oriented, responsible, able to work under pressure with minimum supervision and attentive to detail.