Job Title

Client Relationship Officer

Required Skills

Job Description


Company Introduction

Our client is a leading organisation in corporate services, trustees and fiduciaries.

Job Responsibilities and Duties

  • Liaising with clients, client representatives, client employees including crew, as well as suppliers and other external support persons including yacht managers, aircraft operators, professional advisors;
  • Liaising and assisting different departments;
  • Assisting the Client Relationship Manager with client duties, including promoting and following up on client meetings, team meetings, preparation of various documents, review of work including filing, timesheets, etc;
  • Receiving, reviewing and processing client instructions on a daily basis;
  • Assisting with all banking processes including the opening, closing and operation of client bank accounts, and obtaining credit cards;
  • Vetting of invoices;
  • Processing bank instructions, including daily payments;
  • Ensure that the banking file is kept up to date;
  • Ensure captain’s credit cards are topped up as required;
  • Liaising with banks on various aspects;
  • Provide banks with the required supporting documents on the transactions executed;
  • Monitoring of bank accounts;
  • Obtain due diligence on incoming funds;
  • Monitoring the loan balances against the loan agreements and repayments;
  • Assisting the Compliance Department with the transaction monitoring;
  • Collating and distributing mail received;
  • Downloading bank statements;
  • Filing;
  • Assisting with drafting of charter agreements, monitor funding and ensure that the respective VAT is paid;
  •  Assisting the Client Relationship Manager with client entities and their business, be it leasing, chartering or merely holding;
  • Assisting the company’s Accounts Department with obtaining the client signatures on audit;
  • Processing monthly salary payments for crew;
  • Liaising with the Yacht Registration Department on crew changes;
  • Keep informed of development in local legislation and regulations vis-à-vis compliance;
  • Comply with all local regulatory and AML/CFT requirements;
  • Report suspicious transactions to the Money Laundering Reporting Officer;
  • Perform mandatory Group training that may be required from time to time.


  • At least 2 years of relevant experience within a CSP or similar organisations;
  • A Minimum of an Advanced Level of Education and relevant courses on applicable Maltese legislation

Personal Skills

  • Collaborative team-player with experience of working in a dynamic organisation;
  • Hands-on and with attention to detail having a positive attitude towards solving problems;
  • Good communication skills;
  • Ability to think outside the box and to be pro-active;
  • Culturally sensitive and experienced in dealing with multiple nationalities, business cultures;
  • Ability to deal with change and to take initiative.

Recruitment Consultant

Sectors HR, Sales, Marketing, Administration


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