Corporate Support Officer

Job Description

Company Introduction

Job Responsibilities and Duties

• Contribute to attracting and referring new clients for both lending and deposit services while supporting the marketing efforts for the Bank’s products;
• Serve as the primary contact for Corporate Deposits, assisting the Corporate Team in activities aimed at expanding this area of business;
• Attend customer meetings to facilitate the onboarding process and account openings;
• Aid Relationship Managers in researching and assessing customers’ creditworthiness;
• Collaborate with Relationship Managers on customer due diligence, acting as part of the Bank’s first line of defense in accordance with the Risk and AML framework;
• Follow up with clients to gather financial data, documentation, and information needed to complete business proposals;
• Support Relationship Managers in preparing for and executing scheduled reviews, while assessing potential new risks;
• Monitor and manage existing client relationships and their respective facilities;
• Coordinate with internal teams, including Deposits, Risk, Operations, Compliance, and Legal, to ensure smooth completion of processes aligned with business priorities;
• Provide exceptional customer service to clients regarding both lending and deposit services;
• Foster a culture of continuous process improvement and uphold the Bank’s professional practices and quality control standards;
• Participate in system testing and implementation related to corporate team requirements.

Experience

• Knowledge of Credit Operations, Corporate Loans, and other corporate products, including Deposits and Bank Guarantees, is a valuable asset;
• Fluent in English and preferably Maltese;
• Proficient in MS Office applications, particularly Microsoft Excel.

Personal Skills

• Ability to work independently with strong skills in prioritization, organization, and time management to meet tight deadlines.
• Excellent communication, analytical, and financial skills, ensuring clarity and accuracy in conveying information to management.
• High attention to detail.
• A proactive individual who thrives in a growing team environment and embraces continuous on-the-job learning.
• Strong teamwork abilities that foster an atmosphere of cooperation and trust.
• Positive attitude and strong self-motivation.