Customer Support (Spanish Speaking)

Job Description

Company Introduction

Job Responsibilities and Duties

• Handle business development activities and enquiries in relation to potential clients and provide support to our English and Spanish speaking existing clients;
• Follow up on contacts, answer phone calls, live chat and conduct other sales and support related tasks;
• Assist and support the clients during the on-boarding process;
• Follow up potential client leads coming from our marketing campaigns;
• Assist your manager with different daily tasks;
• Assist the team on any other day to day tasks that may be required from time to time.

Experience

• Have excellent communication skills in English and Spanish both written and oral. Any other language would be considered an asset;
• Have an interest in financial markets. Experience in Forex is considered a must.

Personal Skills

• Be Sales-Support oriented;
• Be customer minded, motivated, committed, presentable and a team player.