Facility Manager

Job Description

Company Introduction

Job Responsibilities and Duties

• Be a visible leader who is accessible to residents, employees, visitors and other External Healthcare professions;
• Manage budgets and daily/monthly reporting;
• Chair Staff Meetings;
• Ensure that all new staff are given a full induction program and ensure that all staff have a program of ongoing education, training and development and that all mandatory training required to perform roles is completed and subject to regular updates;
• Be familiar with and ensure that the home is compliant with the latest standards of care issued by the Social Care Standards Authority;
• Maintain quality standards and ensure health and safety compliance;
• Liaise with, and maintain partnerships with, other local community organizations;
• Ensure that activities such as personal care and administering of medicines is done within regulations;
• Oversee the organization of activities for residents;
• Deal with any complaints / concerns of residents and their relatives;
• Oversee the execution and following of the company policies and procedures;
• Develop constructive and cooperative working relationships with customers including AACC, Social Care Standard Authority and Suppliers;
• Ensure that the care services are clearly visible as a local Resource integrated within the community;
• Safeguard and promote the welfare of the residents;
• Plan, direct and coordinate the operations of the Care Home;
• Manage daily operations and planning the use of materials and human resources;
• Oversee activities directly related to providing a good service to the residents;
• Review activity reports and other performance data and determine areas needing cost reduction;
• Establish and implement departmental policies, goals, objectives, and procedures conferring with the government officials and staff members as necessary;
• Determine staffing requirements and oversee personnel processes;
• Supervise the departmental seniors to ensure they adhere to the company’s policies and standards in achieving its goals;
• Anticipate issues, prioritize and develop a proper action plan, and ensure that they are completed within set deadlines;
• Monitor the departments to ensure that they efficiently and effectively provide the needed services while staying within budgetary limits;
• Provide regular information to the Directors on all matters relating to resident admissions, moves, incidents or events together with purchases and equipment requirements;
• Provide regular written reports as required/requested internally or externally;
• Ensure that all of the Care Quality Commission’s requirements are strictly adhered to;
• Be aware of consumption in the nursing and caring areas;
• Ensure that all accidents and incidents are recorded and the relevant procedure is adhered to;
• Ensure that all required audits are completed in a timely manner and that all relating corrective actions are carried out;
• Ensure competency and safe maintenance of all medical devices within the sphere of responsibility reporting and following up any broken/unsafe equipment or structures;
• Other duties may be required from time to time.

Experience

• Hold a Diploma or Degree in Healthcare Management or similar;
• Previous experience in an a care home would be considered an asset.

Personal Skills

• Have excellent interpersonal and communication skills;
• Be passionate by working with people and taking care of them;
• Be a leader and decision maker;
• Be a problem solver;
• Ability to work under pressure;
• Be well organised;
• Respect confidentiality;
• Be up-to-date with relevant legislation.