Job Description
Company Introduction
Our client is a leading IT support provider specializing in assisting companies in all their IT needs.Job Responsibilities and Duties
- Provide first and second line support;
- Support Microsoft Windows and business applications, including antivirus protection, email, updates, and authentication administration;
- Ensure requests for assistance are properly logged, assigned, and responded to promptly according to agreed standards and procedures;
- Install, diagnose, repair, maintain, and upgrade hardware and equipment;
- Troubleshoot systems and network issues both on-site at clients' premises and at the office;
- Deliver and set up IT hardware at client locations;
- Monitor and maintain customers’ systems and networks;
- Document new and existing setups and upgrades.
Experience
- Have a minimum of 2 years of experience in a similar technical, hands-on role;
- Hold an IT certificate or diploma;
- Have a solid understanding of TCP/IP, subnets, routing, switching, and related networking concepts;
- Be fluent in both English and Maltese;
- Hold a valid driving license and have access to your own car.
Personal Skills
- Be eager to learn and quickly adapt to new technologies;
- Possess strong interpersonal and communication skills and be a team player.
Junior Recruitment Consultant
Sectors General Business Support, Information Technology