IT Support Executive (Maltese Speaking)

Job Description

Company Introduction

Job Responsibilities and Duties

• Provide workstation and user support, including setup, configuration, and decommissioning of devices;
• Maintain and troubleshoot Windows operating systems and Microsoft 365 applications;
• Monitor support tickets and escalate issues as needed to ensure timely resolution;
• Administer and maintain Wi-Fi networks and connectivity;
• Perform server backups and routine system checks to ensure data integrity;
• Handle basic networking tasks such as patching, crimping, and replacing UTP cables or ports;
• Deliver remote and on-site IT support to end-users as required;
• Maintain kiosks, digital signage, and other related devices;
• Support printers and other peripheral devices, including troubleshooting and maintenance;
• Update IT documentation and maintain accurate records of equipment and configurations.

Experience

• Prior experience in corporate IT support;
• Basic understanding of Windows operating systems and troubleshooting techniques;
• Hold a valid driving licence.

Personal Skills

• Excellent verbal and written communication skills in both Maltese and English;
• Strong interpersonal skills with the ability to communicate effectively across teams.