IT Systems Administrator

Job Description

Company Introduction

Job Responsibilities and Duties

• Manage the company’s IT infrastructure, including the data centres, DR, physical network, and server applications and software;
• Handle the design, administration and documentation of systems and services such as servers, storage area networks, wired/wireless networking, virtual infrastructure, routers, firewalls, databases, VOIP systems and security;
• Develop and implement project plans, risk assessments and contingency plans for the company’s infrastructure;
• Maintain inventory and asset configuration documentation;
• Assist with regular hardware procurement, involved in recommendations and negotiations with suppliers;
• Perform installations, upgrades, configuration, maintenance, troubleshooting and fine-tuning of production and office systems;
• Provide technical support to the business units daily that complies with the company’s IT Service Management standards;
• Research, develop and implement new technology initiatives;
• Actively participate in the decision process for the introduction of new systems and infrastructure-related projects;
• Train team members on existing and new technologies;
• Interact with customers and staff at the technical level, as required;
• Perform any further duties as may be required by the company from time to time.

Experience

• Holding a Microsoft Certification (MCSE) or Cisco Certified Network Associate or Professional CCNA/ CCNP highly desired;
• At least 4 years of experience in a similar role;
• Exposure to technologies such as Jira, Office 365 and 3CX;
• Able to manage and maintain a Windows Server AD infrastructure, sites and services;
• Managing Citrix / Terminal Server installations;
• Managing server virtualisation technologies like VMWare Server/ESX or Microsoft HyperV/Virtual Server;
• Cisco Certified Network Associate or Professional – CCNA/ CCNP;
• Knowledge of Network Security (Firewalls, Access Control, NAT, VPN, Mikrotik);
• Working knowledge on Microsoft Azure/ AWS;
• LAN Routing and Switching design, configuration and troubleshooting (VLANs, IP Subnetting, etc.).

Personal Skills

• Good communication and documentation skills;
• Knowledgeable in server virtualization technologies like VMWare Server/ESX or Microsoft HyperV;
• Extremely proficient with troubleshooting hardware, software, operating systems, and network issues;
• Flexible and able to adapt to a rapidly changing environment;
• Must be organized and have the ability to assist in different projects;
• Positive, self-motivated individual who can complete tasks independently;
• Must be a team player.