IT Systems Specialist

Job Description

Company Introduction

Job Responsibilities and Duties

• Manage the Company's IT infrastructure, oversee hardware, software applications, virtualized environments, backup solutions, networking and security devices, end-user devices, and cloud solutions;
• Ensure optimal systems and infrastructure availability through continuous monitoring and maintenance;
• Perform installations, upgrades, configurations, maintenance, troubleshooting, and resource optimization for the Company's IT infrastructure;
• Identify and resolve issues impacting the Company's IT operations;
• Liaise with and escalate issues to third-party service providers;
• Maintain and test the Company's Business Continuity and Disaster Recovery plans for the infrastructure;
• Actively participate in decision-making for the introduction of new IT systems and infrastructure projects;
• Deploy cybersecurity policies across the organization;
• Promote and implement IT operations best practices;
• Keep documentation related to the Company's infrastructure updated.

Experience

• Possess 3 to 5 years of experience supporting and maintaining IT infrastructure, preferably in the financial services industry, with expertise in core banking systems, ETL, databases, and scripting.
• Hold a bachelor's degree in IT or equivalent;
• Demonstrate knowledge and experience with Cloud platforms and architectures;
• Exhibit excellent proficiency in Microsoft operating systems, services, and products, including Active Directory, Azure AD, Domain controllers, and Microsoft 365;
• Have a strong understanding of VMware/Hyper-V virtualization;
• Hold professional certifications; certification in any of the mentioned technologies is considered an asset.

Personal Skills

• Demonstrate a strong work ethic, responsibility, and autonomy;
• Prioritize and emphasize cybersecurity within the scope of responsibilities;
• Exhibit excellent communication skills for effective collaboration;
• Possess strong analytical capabilities to address complex IT challenges;
• Showcase organizational skills to ensure efficient and streamlined operations.