Logistics Operator

Job Description

Company Introduction

Job Responsibilities and Duties

• Handle and distribute goods in accordance with Good Distribution Practices (GDP), Standard Operating Procedures (SOPs), and internal quality systems;
• Ensure proper segregation of products by category, including returned, rejected, expired, damaged, or recalled goods, in clearly designated and labelled areas separate from saleable stock;
• Maintain the warehouse in an organised, clean, and orderly condition at all times;
• Complete required documentation and quality records accurately in line with company procedures;
• Perform stock checks and inventory controls as required;
• Verify incoming goods against delivery documentation and check products prior to dispatch;
• Pick, prepare, and verify orders against invoices to ensure accuracy;
• Ensure secure and appropriate packaging to prevent damage, breakage, or spillage during transportation;
• Report any deviations from SOPs or quality standards to the direct superior or Responsible Person;
• Operate lifting equipment and hand-pallet trucks where applicable;
• Comply with all company policies, health and safety regulations, and quality standards at all times;
• Participate in training sessions and assist in the training of other employees where required;
• Support other departments when necessary to achieve shared quality and operational objectives;
• Perform duties in a professional, careful, and responsible manner, avoiding damage to products, premises, or equipment;
• Operate delivery vehicles, including vans and trucks requiring special licences;
• Collect and sign for goods from suppliers as required;
• Ensure that collected cash is properly handed over and verified by the Accounts Department;
• Deliver products professionally and courteously, maintaining high customer service standards;
• Ensure delivery vehicles are secured at all times, particularly when unattended;
• Ensure controlled drugs are handed directly to the pharmacist upon delivery;
• Inform clients immediately about cold-chain products requiring appropriate storage;
• Report immediately to the direct superior or Responsible Person in case of unusual incidents during delivery (e.g., temperature deviations, equipment malfunctions, accidents, breakdowns, spillages, or theft).
• Maintain responsibility for the vehicle assigned during each working day.

Experience

• Previous experience in a warehouse, logistics, or distribution environment will be considered an asset;
• Experience within a GDP-regulated or pharmaceutical environment is advantageous;
• In possession of a valid Category C or Category D driving licence;
• A forklift driving licence will be considered an asset.

Personal Skills

• Basic numerical skills and computer literacy;
• Knowledge of health and safety regulations and manual handling procedures;
• Ability to handle bags and boxes using a hand-pallet truck;
• Strong sense of responsibility and attention to detail;
• Good communication skills and customer-oriented attitude;
• Ability to read and write in English and Maltese;
• Reliable, disciplined, and quality-focused in all tasks performed.