Job Description
Company Introduction
Our client is a leader in Hospitality and Healthcare.Job Responsibilities and Duties
- Oversee and mentor a multidisciplinary team including nurses, carers, support staff, and external healthcare professionals;
- Maintain and promote high-quality care standards in accordance with professional and regulatory requirements;
- Manage the daily operations of care facility floors, ensuring smooth and efficient service delivery;
- Ensure the consistent availability of appropriate staffing, equipment, and supplies to support uninterrupted care services;
- Review and evaluate current nursing and care procedures to ensure relevance and effectiveness;
- Identify opportunities for improvement, considering operational needs and aligning with internal care standards;
- Track clinical outcomes, conducts internal audits, and implement strategies for continuous quality enhancement;
- Act as the primary communication bridge between residents, families, medical professionals, and the management team;
- Manage incidents, complaints, and urgent situations with professionalism, empathy, and swift resolution;
- Play a central role in staff motivation, development, and performance assessments;
- Work towards achieving operational and clinical KPIs as determined by senior leadership;
- Lead health education initiatives and coordinate ongoing training programs for care staff in collaboration with HR;
- Support an environment that facilitates change and introduces innovative efficient care structures and processes that are beneficial to residents and the organization.
Experience
- Hold a valid nursing registration with the Council for Nurses and Midwives (CNM) in Malta;
- Demonstrated background in a supervisory or senior-level nursing position;
- Solid understanding of healthcare standards, clinical protocols, and safety regulations;
- Confident in using computers and familiar with Microsoft Office applications.
Personal Skills
- Strong leadership, organizational, and people management capabilities;
- Compassionate, patient, and able to effectively lead and inspire a diverse healthcare team;
- Clear and professional communication skills, both written and spoken, in English;
- Analytical mindset with the ability to remain composed and solve problems under pressure.
International HR & Recruitment Consultant
Sectors HR, Sales, Marketing, Administration