Payroll Assistant

Job Description

Company Introduction

Job Responsibilities and Duties

• Process payroll for multiple clients, ensuring accuracy and timely completion;
• Calculate and record all necessary deductions, including taxes, social security, and other withholdings;
• Ensure compliance with local tax laws and social security regulations;
• Utilize payroll software to manage and update employee payroll data efficiently;
• Maintain accurate records of payroll transactions and proactively resolve discrepancies;
• Respond to client inquiries regarding payroll and address any related issues effectively;
• Prepare payroll reports for clients as requested;
• Manage the client database to ensure information is up to date;
• Assist with day-to-day payroll operations for clients, including any ad hoc requests;
• Collaborate closely with the team to ensure quality client services and adherence to legal requirements;
• Build and maintain strong, long-lasting client relationships;
• Stay informed on developments in payroll legislation and relevant laws to ensure compliance across all jurisdictions;
• Perform other related duties as reasonably required.

Experience

• A minimum of 1 year of experience in payroll processing, ideally in a client-facing role;
• Solid understanding of payroll systems, social security regulations, and tax deduction processes;
• Proficient in payroll software or similar platforms;
• Familiarity with federal and state employment laws related to payroll and deductions;
• Payroll-related certifications, such as Certified Payroll Professional (CPP), are advantageous.

Personal Skills

• Strong team-player with experience of working in a dynamic organisation;
• Hands-on and with attention to detail. Also a positive attitude towards solving problems;
• Strong communication skills; collaborative and a team player;
• Ability to think outside the box;
• Culturally sensitive and experienced in dealing with multiple nationalities, business cultures;
• Ability to deal with change and to take initiative.