Job Title

Pension Administrator

Required Skills

Job Description

Company Introduction

Our client is a international leader in financial services with offices in over 70 countries.

Job Responsibilities and Duties

  • Ensure that all the procedures needed for a pension scheme to be transferred are completed to the highest of standards;
  • Respond to and action queries received from advisors as well as tackle other administrative requests;
  • Update the internal client database and CRM systems;
  • Follow a range of checklists to ensure accurate and complete documentation has been provided following the product’s terms and conditions;
  • Prepare, collate and dispatch documents which include, but are not limited to, members’ due diligence, valuations, completed investment application forms, and transfer out requests;
  • Liaise with various intermediaries and trust companies all over the world;
  • Liaise with internal departments such as the compliance, payments and human resources departments;
  • Produce updated reports of investment-related pending queries weekly;
  • Perform other tasks as required from time to time.


  • A minimum of 1 year in an administrative role;
  • Experience in pensions administration and/ or KYC;
  • Experience using electronic client recording systems;
  • Minimum ‘A’ level standard of education.

Personal Skills

  • Excellent command of the English Language, written and clear communication;
  • Solid command of the Microsoft Office Package;
  • Good communication skills including drafting emails and responding appropriately to calls;
  • Strong sense of punctuality and time management skills;
  • Able to work under pressure, with or without direct supervision;
  • Numerical, attentive to detail and well organized;
  • Has a desire to continuously learn and improve new skills.

Recruiment Consultant

Sectors Sales, Marketing, Administration


We connect top-tier talent with industry leading employers.

What's your next move?