Job Description
Company Introduction
Our client is a international leader in financial services with offices in over 70 countries.
Job Responsibilities and Duties
- Ensure that all the procedures needed for a pension scheme to be transferred are completed to the highest of standards;
- Check report requests to ensure all required documents are provided and completed correctly;
- Organise payment for reports being requested and keep a record of all payments made/received;
- Submit report requests to the APTA companies accordingly;
- Update all records and client database of cases requested, pending, received;
- Liaise with APTA companies for any information they may require for pending cases;
- Liaise with consultants regarding the ongoing cases;
- Chase ceding schemes for any missing information that is required for the reports;
- Follow up with consultants/APTA company once a report is completed to ensure confirmation of advice is sent out accordingly;
- Perform other tasks as required from time to time;
Experience
- A minimum of 1 year in an administrative role;
- Experience in pensions administration will be considered an asset;
- Experience using electronic client recording systems;
- Minimum ‘A’ level standard of education.
Personal Skills
- Excellent command of the English Language, written and clear communication;
- Solid command of the Microsoft Office Package;
- Good communication skills including drafting emails and responding appropriately to calls;
- Strong sense of punctuality and time management skills;
- Able to work under pressure, with or without direct supervision;
- Numerical, attentive to detail and well organized;
- Has a desire to continuously learn and improve new skills.