Job Title

Pension Administrator

Required Skills

Job Description


Company Introduction

Our client is a international leader in financial services with offices in over 70 countries.

Job Responsibilities and Duties

  • Handle administrative processes related to retirement products;
  • Respond to and handle queries;
  • Update the internal client database and CRM systems;
  • Ensure that any documentation which is provided is handled in an accurate manner and in accordance with the product’s terms and conditions;
  • Prepare, collate and dispatch documents which include, but are not limited to, members’ due diligence, valuations, completed investment application forms, and transfer out requests;
  • Liaise with various intermediaries and trust companies all over the world;
  • Liaise with internal departments such as the compliance, payments and human resources departments;
  • Produce updated reports of investment related pending queries on a weekly basis;
  • Perform other tasks as required from time to time.


  • Have a minimum of an A level standard of education;
  • Be fluent in written and spoken English;
  • Have a minimum of 1 year of experience in an administrative role;
  • Proficient in all Microsoft Office applications and possess experience using electronic client recording systems;
  • Experience in pensions administration will be considered an asset.

Personal Skills

  • Be able to communicate well both over email and by means of telephones;
  • Punctual and able to manage time well;
  • Able to work under pressure;
  • Numerical, attentive to detail and well organised;
  • Has a desire to continuously learn and improve new skills.

Recruitment Consultant

Sectors Finance, General Business Support


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