Job ID 11905

Property Operations Manager

Required Skills

Job Description


Company Introduction


Job Responsibilities and Duties

  • Handle guest enquiries, resolve complaints, and conduct post-stay follow-ups;
  • Maintain up-to-date property information, welcome packs, and FAQs;
  • Coordinate cleaning, maintenance, and property turnovers;
  • Manage reservations across OTAs and direct booking channels, ensuring no double bookings;
  • Process and confirm invoices for payment, and monitor petty stock and supplies;
  • Collaborate with marketing to update listings, photos, and promotional materials.

Experience

  • Proven experience managing short-term rental platforms such as Airbnb, Booking.com, and VRBO, including channel management tools;
  • Basic experience in bookkeeping and invoice processing;
  • Knowledge of inventory and stock management.

Personal Skills

  • Excellent customer service and guest relations skills;
  • Strong organizational abilities with experience coordinating multiple vendors and tasks;
  • Effective communication skills and ability to collaborate with marketing teams;
  • Strong problem-solving, time management, and attention to detail.

 

International HR & Recruitment Consultant

Sectors HR, Sales, Marketing, Administration

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