Job Title

Rental Sales Agent

  • Sector:
  • Position:
  • Salary: €16000 - €18000 Per Year
  • Location: Burmarrad, Malta
  • Job ID: 05571
Required Skills

Job Description


Company Introduction


Our client are a market leader in commercial vehicle imports & exports, and vehicle servicing.

Job Responsibilities and Duties

  • Ensure the optimal rental experience by maximizing on sales and service opportunities for every customer;
  • Prepare the rental agreement while advising on and upselling vehicles and optional extras to the customer according to their needs;
  • Provide excellent customer service in all customer contact situations;
  • Meet all sales and service standards;
  • Complete administrative tasks including daily lists to assist the branch;
  • Communicate via telephone and email in a friendly and helpful manner;
  • Assist branch with returning and turnaround of vehicles as needed;
  • Ask about customer experience with Enterprise; recording feedback to improve future rental experience;
  • Discreetly check incoming vehicles and direct customer to counter for completion of rental;
  • Keep lot organized for ease of access and traffic flow;
  • Perform other job duties as assigned to meet the business needs.

Experience

  • A minimum o O level Education;
  • At least 1 year of customer service or sales experience;
  • Experience meeting sales quotas or working in highly commissioned positions preferred;
  • Have a valid driver's license with a clean driving record.

Personal Skills

  • Excellent verbal and written English communication skills, any other languages will be considered an asset;
  • Exceptional interpersonal and relationship building skills;
  • Ability to follow defined service and sales processes;
  • Strong organizational skills and the ability to multi-task;
  • Ability to manage stressful or unusual situations to maintain good customer service;
  • Basic computer navigation skills and knowledge of Microsoft Office applications;
  • Ability to work 40 hours per week including day and/or evening hours.

International Recruitment Specialist

Sectors Sales & Administration

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