Senior IT Administrator

Job Description

Company Introduction

Job Responsibilities and Duties

• Configure, monitor, and maintain the company's IT infrastructure to make sure it is running smoothly;
• Set up accounts and workstations;
• Install new software and upgrade computer systems across the company;
• Ensure that the company's alerting systems are in place to prevent/reduce downtimes;
• Perform quality tests and hardware troubleshooting on the company's hardware;
• Ensure regular and proper backups of data; 
• Maintain Firewalls and educate colleagues on how to increase their digital security;
• Liase with suppliers to keep up to date with technology and to increase efficiency for the users;
• Be the point of contact for the employees with day to day support issues related to the system network;
• Build internal technical documentation and user guides;
• Prepare reports;
• Liaise with Data Protection Officer;
• Liaise with Auditors on IT matters and security.

Experience

• Hold a diploma or degree in Computer Science or Information Technology or relevant experience in the field of IT operations/administration;
• Experience in troubleshooting computer software, hardware, and internet applications and networks;
• Experience with networks (LAN, WAN) and patch management;
• Experience in firewall software and devices;
• Knowledge in system security  and data backup/recovery;
• Knowledge of Windows and Linux Technologies in setting up site-to-site networks;
• Excellent spoken and written English;
• Knowledge in virtualization technologies such as VMware.

Personal Skills

• Be Analytical and have creative problem-solving abilities;
• Have excellent communication skills;
• Be a team player;
• Have leadership skills;