Senior System Administrator

Job Description

Company Introduction

Job Responsibilities and Duties

• Oversee and maintain the organization’s computer systems, including servers, network devices, and storage infrastructure;
• Install, configure, and optimize hardware and software components to meet organizational needs;
• Set up servers, devices, and firewalls;
• Ensure the smooth deployment of new applications;
• Identify and allocate resources for future infrastructure growth;
• Monitor system performance, identify bottlenecks, and implement necessary upgrades or patches;
• Ensure the efficient operation of LAN/WAN/Wi-Fi networks;
• Implement and uphold system security measures;
• Provide technical support and guidance to end-users and IT staff;
• Diagnose and troubleshoot technical issues promptly;
• Develop and implement disaster recovery plans to minimize downtime during emergencies;
• Ensure reliable network security and data protection;
• Maintain accurate technical documentation;
• Assure business continuity and implement policies;
• Work within a hybrid Microsoft environment, ensuring synchronization with on-premises servers;
• Provide Level 2 and Level 3 support for end users;
• Maintain an accurate technical knowledge base and ensure existing documentation is up-to-date;
• Lead the Operations team, providing guidance, setting priorities, and fostering collaboration;
• Demonstrate strong problem-solving skills and effective communication with colleagues, management, and end-users;
• Oversee project activities, ensuring the use of appropriate methods and adherence to company standards (ISO, LPCB);
• Maintain updated records, sort documents, respond promptly to client inquiries, and conduct regular follow-ups;
• Promote and uphold health and safety awareness, addressing concerns and supporting on-site personnel in compliance with local legislation;
• Assist project managers with day-to-day duties;
• Serve as a point of reference for new team members;
• Lead by example and inspire the team.

Experience

• At least 10 years of experience in the IT industry, including a minimum of 1 year in a Senior System Administrator role;
• A bachelor’s degree in Computer Science or a related field, or equivalent proven experience in IT;
• Solid understanding of LAN/WAN networks, IP addressing, routing, and subnetting;
• Proven experience in Cyber Security and the implementation of security policies;
• Expertise in Linux, data entry, and troubleshooting;
• Proficiency in tools such as Microsoft Office, MS365, AvP, PowerShell, and SQL Server;
• Knowledge of security protocols to safeguard systems;
• Strong understanding of budgeting principles and financial management practices in project management;
• Familiarity with databases and data organization;
• Scripting skills and extensive networking knowledge are highly desirable;

Personal Skills

• Strong leadership skills to guide and motivate the Operations team;
• Adaptability and a commitment to continuous learning are essential for success in this critical position;
• Ability to handle project administration, scheduling, and coordination;
• Excellent verbal and written communication skills in English; basic verbal Maltese communication or understanding is a plus;
• Ability to identify problems, analyze data, and develop practical solutions;
• Swift resolution of issues and crises with a meticulous attention to detail;
• Commitment to ensuring high-quality project deliverables and maintaining accurate project documentation;
• Strong organizational skills with the ability to prioritize tasks and manage multiple projects simultaneously;
• Ability to plan and manage time effectively, with consistent punctuality and reliability in meeting deadlines and commitments;
• Strong analytical and critical thinking skills, with the ability to anticipate project risks and proactively address them;
• Collaborative mindset with a proven ability to effectively lead and motivate cross-functional teams toward common goals;
• Experience working well with colleagues and senior management.