Systems Administrator

Job Description

Company Introduction

Job Responsibilities and Duties

• Administer, monitor, and maintain Windows Server environments (2016, 2019, and 2022);
• Manage and support VMware infrastructure, including ESXi hosts and vCenter Server;
• Create, configure, and manage virtual machines throughout their full lifecycle;
• Administer Active Directory services, including DNS, DHCP, Group Policy Objects (GPOs), and certificate services;
• Ensure the security, integrity, and availability of identity and access management systems;
• Support and assist with network configurations in collaboration with the wider IT team;
• Monitor system performance, capacity, and availability to ensure optimal operation;
• Proactively identify risks, performance bottlenecks, and opportunities for improvement;
• Contribute to the continuous optimisation of infrastructure reliability and efficiency;
• Respond to infrastructure-related incidents and service requests in a timely manner;
• Provide Tier 2 and Tier 3 technical support as required;
• Maintain accurate, up-to-date technical documentation for all systems and infrastructure components.

Experience

• Minimum of 2 years’ experience in systems administration;
• Experience working with ERP systems is considered an advantage;
• Hands-on experience with VMware vSphere environments, including vCenter;
• Strong practical knowledge of Active Directory, Group Policy, and domain services;
• Solid understanding of core networking concepts such as TCP/IP, VLANs, and firewall configurations;
• Experience working with backup and disaster recovery solutions (e.g. Veeam, Commvault, or similar);
• Familiarity with PowerShell scripting and automation for system administration tasks;
• Working knowledge of IT security principles and best practices;
• Professional certifications such as VMware VCP, Microsoft Certified, or equivalent are considered an asset;
• Exposure to infrastructure monitoring tools (e.g. Nagios, PRTG, or similar) is considered a plus;
• Experience with cloud platforms such as Azure and/or AWS, including hybrid environments;
• Understanding of ERP systems and related business processes

Personal Skills

• Strong analytical, troubleshooting, and problem-solving skills;
• Strong communication skills, with the ability to clearly explain technical concepts to non-technical users;
• Works collaboratively with cross-functional teams and provides professional, user-focused support;
• Able to manage tasks and small projects independently with minimal supervision;
• Effectively prioritises workload and meets deadlines in a fast-paced, changing environment;
• Consistently delivers high-quality service while maintaining confidentiality and data integrity;
• Demonstrates a commitment to continuous learning, professional development, and maintaining high technical standards.