Job Description
Company Introduction
Our client offers innovative business solutions.
Job Responsibilities and Duties
- Provide client support and consultancy on the company's ERP product, either onsite or remotely in a timely manner;
- Provide on-going software consulting support to our clients in the form of application upgrades, training, customization, system enhancements;
- Provide remote support, or on site as required;
- Assist in any phase in the software project life cycle as required.
Experience
- Have an IT qualification;
- Previous demonstrated knowledge of accounting fundamentals would be considered an asset;
- Ability to work with Microsoft SQL Server & using Crystal Reports Business Objects would be considered an asset;
- Have at least 1 year experience in the industry performing a similar role using an ERP product.
Personal Skills
- Be committed to exceptional customer service and business improvement;
- Be a team player;
- Have communication skills;
- Be attentive to detail;
- Have time management skills;
- Have analytical skills.