Technical Sales Consultant

Job Description

Company Introduction

Job Responsibilities and Duties

• Promote and sell the company’s products and services, understanding client needs and delivering tailored solutions;
• Handle sales inquiries via face-to-face meetings, emails, phone calls, and other electronic communication channels;
• Issue accurate and timely quotations and documentation in accordance with company policies;
• Maintain and update ERP and web-based (E-commerce) systems to ensure accurate records and smooth sales operations;
• Provide technical and commercial support to clients, ensuring high levels of customer satisfaction;
• Attend onsite meetings, client visits, and surveys to assess needs and recommend suitable solutions;
• Collaborate with internal departments to ensure the timely delivery of products and services;
• Liaise with suppliers to negotiate pricing and review technical proposals for client solutions;
• Handle administrative tasks within the Commercial Department, ensuring operational efficiency;
• Ensure the front office is tidy and functional, and cover reception duties in the absence of the administrator;
• Act as the central point of contact for clients during the inquiry and quotation process;
• Identify new business opportunities, including lead generation, upselling, and cross-selling of products and services;
• Stay updated on market trends, competitor activities, and product developments to maintain a competitive edge.

Experience

• A diploma or degree in Sales, Business, Marketing, Engineering, or a related technical field;
• Minimum of 2-3 years of experience in technical sales or commercial roles, ideally within a relevant industry;
• Proven experience in managing technical inquiries, preparing quotations, and delivering effective sales solutions;
• Strong understanding of ERP systems, with experience managing E-commerce or online sales platforms being preferred;
• Demonstrated success in customer-facing roles, including negotiation, sales, and technical support;
• Valid driving license, with flexibility to attend onsite client meetings, surveys, and site visits.

Personal Skills

• Strong communication skills, enabling clear and professional interactions with clients, suppliers, and internal teams;
• Highly organized with excellent time management, capable of handling multiple tasks in a fast-paced environment;
• Customer-focused mindset with a proactive approach to problem-solving and delivering exceptional service;
• Adaptable and collaborative team player with a positive attitude and a strong drive to achieve success.