Job Title

Technical Support Technician (Maltese Speaking)

  • Sector:
  • Position:
  • Salary: Competitive Salary
  • Location: Luqa, Malta
  • Job ID: 08683
Required Skills

Job Description


Company Introduction

Our client is leading communications services company.

Job Responsibilities and Duties

  • Provide first level technical support to Corporate Clients on internet, telephony and other corporate services;
  • Support SMS Aggregator business in fault resolution;
  • Troubleshoot any pertaining issues in conjunction with the customer and internal teams;
  • Liaise with other sections within the Technology Department in order to carry out the support function;
  • Liaise with the Care Department on customer related problems and requests;
  • Maintain and upkeep the necessary documentation;
  • Undergo staff training as required by the company.

Experience

  • Good knowledge of Microsoft Office software suite;
  • Fluent in both Maltese and English language;
  • Knowledge in Networking or Telecommunications Systems would be considered an asset;
  • A Diploma in Computing, IT, Engineering or Communications will be considered an asset.

Personal Skills

  • Strong troubleshooting skills;
  • Strong Communication and interaction skills.

Junior Recruitment Consultant

Sectors General Business Support

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