Job Description
Company Introduction
Our client is leading communications services company.Job Responsibilities and Duties
- Plan and implement business and operational projects according to their requirements;
- Participate with the design of new software components and their respective workflows;
- Work with the team to address any improvements required to the existing systems or workflows;
- System KPI monitoring and analysis to pin point improvements;
- Resolve any outstanding issues within defined SLAs and involvement in subsequent problem management exercises;
- Implement supporting database and middleware capabilities to support software module development and operations;
- Perform black/grey box testing to identify and escalate bugs to the respective software development team;
- Aim at automating any manual processes to optimise operations as much as possible;
- Research and test new technologies with the aim to keep innovation on the forefront across our systems;
- Roaster based 24/7 on-call responsibilities.
Experience
- Hold a Bachelor’s Degree in Computer Science, Information Systems, Engineering or other related field;
- Hold at least 3 years previous experience as a senior System Engineer and/or Senior DevOps engineer;
- Good understanding of IT management concepts, ideally be familiar with ITIL concepts;
- Working knowledge of scripting and/or programming languages;
- Working knowledge in supporting and maintaining Java Applications and other middleware technologies such as Fusion Middleware;
- Working knowledge using PL/SQL, Windows/Linux Administration, OS base scripting;
- Basic knowledge with Micro-Service architecture;
- Basic knowledge of TCP/IP network protocol;
- Good knowledge of the mobile/fixed telecoms industry especially in service fulfilment, Portability, and CRM platforms.
Personal Skills
- Strong time-management skills and capable to work under pressure on multiple projects;
- Excellent analytical skills;
- Strong written and verbal communication skills.
Recruitment Team Leader
Sectors Finance, Legal & Compliance, Risk & Fraud