Job Title

Telesales Representative (Maltese Speaking)

Required Skills

Job Description


Company Introduction

Our client is a leader in Malta’s renewable energy sector.

Job Responsibilities and Duties

  • Call customers and update them about the company’s products, services, or new launches;
  • Address any customer queries and complaints;
  • Ask questions to customers to understand their requirements and preferences;
  • Maintain and update the database with customer information;
  • Create and present detailed sales reports;
  • Direct potential sales leads to the Sales Representatives;
  • Assist the Sales department in planning and implementing effective sales strategies;
  • Monitor KPIs and sales achievements;
  • Maintain a record of day-to-day calls and sales activities;
  • Fulfill the monthly and yearly sales target;
  • Analyze and present competitor sales activities;
  • Keep up-to-date with the latest industry developments and company offerings;
  • Assist in facilitating future sales;
  • Note customer requirements or orders and process the same to the concerned department.


  • Proven work experience as a Tele-sales representative;
  • Be proficient in Microsoft Office and any other CRM software.

Personal Skills

  • Excellent communication skills both in Maltese and English;
  • Have creative thinking skills;
  • Strong presentation and negotiation skills;
  • Be patient and engage in customer conversations;
  • Time management and organizational skills;
  • Ability to work independently and collaboratively;
  • Excellent interpersonal and problem-solving skills;
  • The ability to handle rejection and stress in soliciting customers.

Junior Recruitment Consultant

Sectors General Business Support


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