Job Title

WordPress Support Specialist

  • Sector:
  • Position:
  • Salary: Competitive Salary
  • Location: Zebbug, Malta
  • Job ID: 08284
Required Skills

Job Description

 

Company Introduction

Our client is a leading Web Development company.

Job Responsibilities and Duties

  • Help customers manage/update contents;
  • Respond to customers who report issues;
  • Work closely with Account Managers;
  • Handle issues in a timely manner;
  • Explain technical issues in a polite and understanding manner;
  • Handle custom development requests.

Experience

  • At least 1+ years of experience with WordPress;
  • Ability to write and understand custom CSS;
  • Ability to write and understand HTML;
  • Familiar with tools like HelpNinja, Trello, Asana, Github, and Slack;
  • Troubleshooting experience;
  • Ability to write and understand PHP;
  • Ability to write and read jQuery, Javascript, and any JS framework;
  • WordPress plugin development experience;
  • WordPress theme development experience;
  • Have excellent oral and written English;
  • Previous remote working experience.

Personal Skills

  • Empathy for customers;
  • A curiosity to learn and grow;
  • Polite and understanding;
  • Passionate about providing excellent support.

Recruitment Consultant

Sectors Information Technology, IT Infrastructure

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