Welcome to the Rhinoceros Group

Delivering an outstanding customer experience, the way of the rhino!

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    Silvija Čiurlionyte Recruitment Consultant

    Sectors: iGAMING, COMPLIANCE, LEGAL, CORPORATE

    Send your cv by filling the form above or sending an E-mail to: silvija@broadwing.jobs

    The Rhino Departments

    Customer Support

    Payments & Security

    CRM

    BI

    VIP

    Casino

    Quality Improvement (QI)

    Finance

    Affiliation

    The Way of the Rhino!

    Be a Team Player

    Be Positive

    Beat Yesterday!

    Opportunities with Rhinoceros Group

    Customer Support Advisor (German Speaking)

    Why join the herd?

    We are committed to delivering an outstanding customer experience, the way of the Rhino! In order to do that we need extremely talented colleagues and we are determined to select the very best candidates to join our herd.

    Opportunities

    We are growing and we want you to be part of this exciting phase of our journey!

    Team Spirit

    Committed, Dependable, Hard working, Self motivated, Effective communicator and Flexible are some of the characteristics that make a great member of our herd!

    Reward

    We work hard, very hard but we also have an amazing time doing it! Company Trips, Nights out, Superb Monthly Incentive plans, Team Building events and not forgetting our superb annual conferences!

    Find Us On The Map

    Frequently Asked Questions

    We are committed to delivering an outstanding customer experience, The Way of the Rhino! This requires us being available to help and support our customers at any time of the day therefore we are very proud that we offer Customer Support 24/7.  We are focused on First Time Resolution therefore all our CS Rhinos are trained and dedicated to be able to handle all customer enquiries including payments, risk and fraud related questions.

    Absolutely, we have a dedicated training team that ensures each and every one of our new colleagues receives a full on boarding experience! It doesn’t stop there, we continue the great work with coaching and performance development!

    We like this question, we understand that it is important to feel like we are making an impact on the groups overall performance. This is why we have worked hard in ensuring every colleague has access to their performance reports which shows how they are achieving against their individual targets, how they are contributing to the overall teams targets and how they compare to their colleagues. We hold regular 121’s and monthly performance reviews to ensure each of our colleagues feel comfortable and motivated to deliver success!

    Besides being part of our amazing herd, you will receive,

    1. Private health care
    2. Contributions to Gym memberships and other lifestyle initiatives
    3. Travel covered to and from work with certain shifts
    4. Weekly and Monthly Incentives
    5. External Training Course
    6. Team Building events

    Did we mention lots and lots of fruit to graze on?