Associate Relationship Manager (Banking)

Job Description

Company Introduction

Job Responsibilities and Duties

• Collaborate closely with Relationship Managers to assess customers’ creditworthiness;
• Support Relationship Managers in due diligence matters, contributing to the Bank’s first line of defence in accordance with the Bank’s Risk and AML framework;
• Communicate and follow up with customers to gather financial data, documentation, and other necessary information for business proposals;
• Address customer inquiries by providing requested information or directing them to the appropriate department for resolution;
• Assist Relationship Managers in the preparation and execution of scheduled reviews, including annual review assessments, with a focus on identifying new risks;
• Help prepare client reviews by conducting financial analysis, industry and competitor evaluations, and identifying key financial and risk factors;
• Monitor and maintain existing relationships and facilities;
• Coordinate with internal departments such as Risk, Operations, Compliance, and Legal to ensure smooth end-to-end processes in alignment with business priorities;
• Deliver excellent customer service in both lending and deposit matters;
• Foster a culture of continuous improvement, supporting the Bank’s professional practice and quality standards;
• Participate in system testing and implementation to meet the corporate team’s requirements.

Experience

• Knowledge of Credit Operations, Corporate Loan Support, and other corporate banking products, including Bank Guarantees, is considered an asset;
• Fluency in written and spoken English is essential, with proficiency in Maltese considered as an advantage;
• Competent in MS Office applications, particularly Microsoft Excel.

Personal Skills

• Ability to work independently with strong prioritization, organizational, and time management skills to meet tight deadlines;
• Proactive and eager to take on responsibilities, thriving in a fast-paced, high-performance team environment;
• Excellent communication, analytical, and financial skills, ensuring accuracy and clarity in conveying information to management;
• Strong attention to detail;
• A collaborative mindset, with a focus on continuous learning and adapting within a growing team;
• Strong teamwork skills, fostering an atmosphere of cooperation and trust;
• Positive attitude with a high level of self-motivation.