Debt Recovery Specialist

Job Description

Company Introduction

Job Responsibilities and Duties

• Manage the Company's debt recovery and remedial management activities, ensuring effective handling of distressed and non-performing exposures;
• Oversee arrears management and collections processes, including monitoring overdue accounts, engaging with borrowers, and negotiating repayment arrangements;
• Develop, implement, and enhance recovery strategies, procedures, and frameworks relating to arrears management, restructurings, and enforcement actions;
• Manage non-performing exposures through direct engagement with clients, supporting restructuring initiatives and settlement negotiations;
• Coordinate recovery actions, including restructurings, settlements, enforcement proceedings, and collateral realisation processes;
• Act as the primary liaison between the Company and external legal advisors, recovery agents, and other relevant stakeholders;
• Escalate problematic exposures to senior management and relevant committees in a timely manner and provide accurate reporting;
• Develop and maintain monitoring tools, management information, and reporting related to recoveries and arrears management;
• Support the review and enhancement of internal policies, procedures, and controls relating to debt recovery and remedial management activities;
• Ensure compliance with regulatory requirements, governance standards, and internal policies throughout all recovery processes;
• Contribute to credit-related decisions, particularly those involving restructuring proposals and distressed lending exposures.

Experience

• Degree in Finance, Banking, Law, or a related field;
• Minimum of 3 years’ experience within debt recovery, restructuring, remedial management, or a similar role within a banking environment;
• Strong understanding of the Maltese banking sector, including local market practices, legal frameworks, and enforcement procedures;
• Familiarity with Maltese insolvency, collateral enforcement, and debt recovery processes;
• Experience managing corporate client relationships and negotiating repayment or restructuring solutions;
• Good understanding of regulatory requirements relating to non-performing loans (NPLs) and provisioning;
• Fluent in Maltese and English, both written and spoken.

Personal Skills

• Strong analytical and problem-solving abilities;
• Excellent negotiation and stakeholder management skills;
• Ability to exercise sound judgement and make informed decisions;
• Strong communication and interpersonal skills;
• Highly organised with the ability to manage multiple priorities effectively;
• Proactive approach with the ability to work independently and take ownership of responsibilities;
• Strong attention to detail and commitment to maintaining high professional standards.