Job Description
Company Introduction
Our client is a leading operator in the hospitality industry.
Job Responsibilities and Duties
- Oversee the maintenance and general upkeep of hotel facilities, equipment, and infrastructure, ensuring they remain safe and fully operational;
- Plan and manage preventive maintenance schedules and ensure repair requests are addressed efficiently;
- Monitor the condition and performance of building services, plant, and equipment to maximise their operational lifespan;
- Ensure maintenance activities comply with applicable health and safety, fire, security, and statutory requirements;
- Maintain accurate technical documentation, certificates, maintenance records, and related documentation;
- Monitor utility consumption and identify opportunities to improve energy efficiency and control operational costs;
- Ensure maintenance-related purchasing and storage activities are carried out in line with established procedures;
- Coordinate maintenance works with other departments to minimise disruption to hotel operations and guests;
- Manage maintenance budgets and support effective cost control across the department;
- Lead, train, and develop the maintenance team while monitoring day-to-day performance;
- Work closely with management and Heads of Department to address technical and operational requirements;
- Provide technical support in resolving maintenance-related guest concerns when required;
- Ensure incidents and accidents relating to the department are appropriately documented and escalated.
Experience
- Previous experience in a maintenance management or supervisory position;
- Must hold both Wireman’s Licence A and Licence B;
- Recognised technical qualification in maintenance, engineering, building services, or a related field;
- Previous maintenance experience within a hotel environment will be considered a strong asset but is not essential;
- Strong technical knowledge of building services, plant and equipment, and preventive maintenance systems;
- Good knowledge of health and safety legislation, fire safety, and statutory compliance requirements;
- Experience managing budgets, controlling maintenance costs, and monitoring utility consumption;
- Basic proficiency in IT systems and maintenance reporting tools;
- Flexibility to respond to operational requirements, including emergencies and on-call duties.
Personal Skills
- Strong leadership and people management skills;
- Excellent organisational and problem-solving abilities;
- Good communication and interpersonal skills;
- Ability to collaborate effectively with different departments and management;
- Proactive, hands-on, and solutions-focused approach;
- Strong customer and service orientation;
- Commitment to continuous improvement and professional development.