Receptionist (Maltese Speaking)

Job Description

Company Introduction

Job Responsibilities and Duties

• Welcome and assist walk-in clients with professionalism and a friendly approach;
• Manage incoming and outgoing calls, logging and tracking each request to ensure timely resolution;
• Address client inquiries via phone, email, or in-person, ensuring proper follow-up is completed;
• Collect required documentation from clients and follow up to support government rebate applications;
• Provide administrative support to company directors as needed for daily operations;
• Sort incoming mail and prepare outgoing correspondence and packages;
• Organize and maintain office files, keeping records current and securely stored;
• Keep the reception area clean, welcoming, and well-organized;
• Perform general office duties and assist with additional tasks as assigned.

Experience

• Demonstrated experience in receptionist, customer service, or administrative support positions;
• Strong verbal and written communication skills in both English and Maltese;
• Proficient with Microsoft Office applications (Word, Excel, Outlook) and general computer use;
• Previous experience managing client documentation for government programs or rebate applications is advantageous.

Personal Skills

• Excellent organizational abilities and effective time management;
• Skilled at multitasking and maintaining efficiency in a busy work setting;
• Professional, courteous, and confident attitude.