Sales and Business Development Manager

Job Description

Company Introduction

Job Responsibilities and Duties

• Collaborate closely with the General Manager to develop, implement, evaluate, and optimize new business processes;
• Handle sales inquiries by visiting client sites, assessing requirements, and preparing tailored proposals;
• Foster and maintain strong client relationships to enhance business growth and identify potential partnership opportunities;
• Explore and break into new niche markets to expand the company's reach;
• Monitor and report on all business development activities, providing monthly progress analyses and recommending strategies for improvement;
• Oversee the preparation and submission of tender bids, ensuring a smooth and efficient tendering process;
• Cultivate and maintain productive relationships with partners to drive mutual success;
• Assess customer satisfaction levels regularly to identify areas for improvement;
• Analyze competitor activities and evaluate their influence on client engagement and market positioning;
• Gather and utilize market intelligence within the environmental services sector to support business advancement;
• Maintain accurate records of sales activities and customer interactions;
• Travel internationally as required to present projects and represent the company;
• Achieve the annual targets established in the Key Performance Indicators (KPIs) framework, aligning efforts with the company’s strategic objectives.

Experience

• Hold a Diploma or Bachelor's degree in Business Administration, Sales, Marketing, or a closely related discipline;
• Have at least 5 years of experience in sales, business development, or client-facing roles, including a minimum of 2 years in a leadership capacity;
• Demonstrated success in meeting or exceeding sales targets and expanding client portfolios;
• Comprehensive knowledge of sales methodologies, business development strategies, and current market dynamics;
• Hands-on experience with tendering procedures and contract management;
• Proficiency in conducting competitor analysis and evaluating customer satisfaction metrics.

Personal Skills

• Expertise in building and maintaining client relationships, along with a proven ability to identify and secure new business opportunities.
• Have excellent communications skills.