Sales Solutions Engineer (ELV)

Job Description

Company Introduction

Job Responsibilities and Duties

• Develop and implement effective bid and order-winning strategies;
• Analyse customer enquiries and translate requirements into commercially viable and technically sound solutions;
• Prepare detailed costings, value-engineered designs, and proposal documentation as part of the tendering process;
• Review administrative, commercial, and technical tender specifications to ensure full compliance;
• Compile and submit comprehensive bid responses, addressing all enquiry requirements and responding to clarification requests when needed;
• Coordinate and take accountability for all internal contributors involved in the bid process;
• Conduct site visits and site surveys as required to support accurate proposals;
• Interpret concept drawings and present technical and design solutions to clients, consultants, and other stakeholders;
• Follow up on submitted proposals, attend negotiations, and support the conversion of opportunities into purchase orders and contracts;
• Act as the main internal point of contact for clients during the enquiry and bidding stages;
• Liaise with local and international suppliers to negotiate pricing, commercial terms, and delivery conditions;
• Review supplier quotations and proposals for technical accuracy and commercial suitability;
• Identify opportunities for upselling, cross-selling, and contract variations;
• Review contracts and purchase orders to ensure accuracy, completeness, and alignment with agreed terms;
• Initiate project setup within the internal ERP system following order confirmation;
• Follow up on deposit payments and commercial milestones for confirmed works;
• Prepare and deliver structured project handovers supported by complete and accurate documentation;
• Manage multiple concurrent enquiries and projects by prioritising tasks, monitoring workloads, and escalating risks where necessary; 
• Ensure internal processes, tools, equipment, and working environments support the delivery of high-quality services.
• Ensure compliance with company policies, procedures, and standard operating practices;
• Oversee implementation of company standards and certifications;
• Maintain accurate and up-to-date records, ensuring all documentation is properly filed and easily traceable;
• Source, negotiate, and manage procurement of materials and services;
• Plan and coordinate inventory management and stock control activities;
• Ensure subcontractors operate in line with company requirements and standards;
• Oversee purchasing and inventory functions to ensure cost efficiency and material availability;
• Promote best practices and high performance standards across the team;
• Identify training and development needs and support continuous skill enhancement;
• Lead, motivate, coach, and develop team members to foster a high-performance working environment;
• Address performance or disciplinary matters when required and lead by example;
• Ensure high levels of customer satisfaction across all project stages;
• Maintain proactive, professional, and transparent communication with customers, suppliers, and internal teams;
• Promote compliance with health and safety standards, best practices, and legal requirements;
• Review financial data and project performance to support profitability and cost control;
• Prepare, manage, and monitor project budgets and key performance indicators.

Experience

• Minimum of 3 years’ experience in a technical sales, sales engineering, or similar client-facing engineering role;
• Experience within the safety and security sector is required;
• A Bachelor’s degree in Engineering is preferred;
• In possession of a valid Maltese driving licence;
• Preference will be given to candidates holding, or actively working towards obtaining, the Engineering Profession Warrant.

Personal Skills

• Work independently with minimal supervision, demonstrating accountability, assertiveness, and strong time management;
• Build and maintain strong professional relationships with clients, consultants, contractors, and key stakeholders;
• Demonstrates a high level of discretion and respect for confidentiality;
• Strong planning, organisational, and time management skills;
• Flexible and adaptable, with the ability to respond quickly to challenges and effectively prioritise tasks;
• Able to follow company strategy and work in line with established procedures and direction;
• Shows a strong willingness to learn and the initiative to take responsibility when required.