Account Manager (Maltese Speaking)

Job Description

Company Introduction

Job Responsibilities and Duties

• Build and develop a portfolio of new client relationships, acting as the main point of contact between the Company and partner locations from initial engagement onwards;
• Identify and pursue new business opportunities within hotels, retail stores, boutiques, and similar premium environments;
• Visit client locations regularly to ensure products are correctly positioned and aligned with brand standards;
• Support the onboarding of new clients, including coordination of product placement and initial setup;
• Coordinate promotional activities, product updates, and brand initiatives with partner locations;
• Follow up on commercial agreements, payments, and ongoing account matters;
• Work closely with the Distribution Manager to support sales strategy and market expansion;
• Participate in product and brand training to ensure strong product knowledge and confident client presentations;
• Maintain accurate records of client interactions, agreements, and follow-ups;
• Ensure products and brands are consistently well presented within the Company’s own retail locations, maintaining the same standards implemented across distribution partner locations.

Experience

• Previous experience in account management, sales, business development, or a client-facing role;
• Experience within luxury, lifestyle, hospitality, or retail sectors is considered an asset;
• Strong understanding of relationship-driven sales and account management;
• Fluent in both Maltese and English; Italian is considered a plus;
• Valid driving licence and access to a car are required.

Personal Skills

• Strong interpersonal and communication skills, with a polished and professional presence;
• Well-groomed, articulate, and confident in client-facing environments;
• Confident, personable, and relationship-focused;
• Well-organised with strong follow-up and time-management skills;
• Commercially minded with a proactive approach to business development.