Job Description
Company Introduction
Our client is a leader in Hospitality and Healthcare.
Job Responsibilities and Duties
- Develop and implement HR strategies and initiatives aligned with the organisation’s objectives;
- Provide guidance to senior management on workforce planning, organisational development, and employee-related matters;
- Manage the full recruitment and selection process, including vacancy preparation, candidate selection, onboarding, and probation;
- Act as a key point of contact for employee relations matters, including grievances, disciplinary procedures, conflict resolution, and workplace concerns;
- Support managers with performance management processes, including setting KPIs, conducting performance reviews, and addressing performance-related matters;
- Identify training and development requirements and coordinate internal and external learning initiatives;
- Oversee payroll coordination, employee benefits administration, salary benchmarking, and compensation-related activities;
- Develop, review, and maintain HR policies and procedures, ensuring compliance with applicable employment legislation and regulatory requirements;
- Maintain accurate and confidential employee records and HR documentation;
- Monitor HR metrics and provide recommendations to improve HR processes and organisational effectiveness;
- Support change management initiatives and contribute to the continuous improvement of HR practices;
- Coordinate HR-related audits and inspections and ensure the required documentation is maintained;
- Promote employee wellbeing initiatives and support health and safety requirements within the workplace;
- Monitor employee absence and sick leave, ensuring appropriate procedures are followed;
- Maintain and support the requirements associated with the organisation’s Equality Mark Certification.
Experience
- Diploma in Human Resources, Business Administration, Psychology, or a related field;
- Minimum of 3–5 years’ experience in a senior HR role;
- Strong knowledge of employment legislation, HR practices, and employee relations;
- Experience across recruitment, performance management, training and development, compensation and benefits, and HR administration;
- Good understanding of HR policies, procedures, compliance requirements, and record management;
- Excellent command of English and Maltese, both written and spoken.
Personal Skills
- Excellent communication, interpersonal, and leadership skills;
- Strong organisational and problem-solving abilities;
- High level of integrity, professionalism, and confidentiality;
- Ability to work independently and take initiative;
- Ability to work effectively within a multidisciplinary and multicultural environment;
- Strong decision-making skills with the ability to handle sensitive employee matters professionally;
- Ability to manage multiple priorities and work effectively under pressure;
- Proactive, approachable, and solution-oriented attitude.