Operations Coordinator (Maltese Speaking)

Job Description

Company Introduction

Job Responsibilities and Duties

• Coordinate and schedule installation activities in line with operational priorities;
• Liaise with different departments to identify orders ready for installation and plan accordingly;
• Allocate resources effectively based on workload, location, and job requirements;
• Arrange and confirm appointments with clients, ensuring clear and timely communication;
• Plan daily routes and workloads to maximise efficiency and minimise downtime;
• Oversee daily field operations, ensuring all requirements are in place prior to dispatch;
• Monitor progress of ongoing activities and maintain visibility of job status;
• Act as the main point of contact throughout the day, providing support where required;
• Address and resolve operational issues in a timely and professional manner;
• Escalate complex matters to management when necessary;
• Conduct end-of-day handovers, ensuring all documentation and records are completed accurately;
• Maintain up-to-date records of all ongoing and completed activities;
• Monitor tools, equipment, and materials, ensuring availability and proper maintenance;
• Track inventory levels and coordinate replenishment where required;
• Support continuous improvement of operational processes and systems.

Experience

• Minimum of 3 years’ experience in logistics, operations, or coordination roles;
• Experience within construction, manufacturing, or a similar environment will be considered an asset;
• Proven ability to manage multiple tasks within a fast-paced environment;
• Proficiency in Microsoft Office applications, particularly Excel, Word, and Outlook;
• Full, clean driving licence is required;
• Strong command of Maltese and English, both written and spoken.

Personal Skills

• Highly organised with strong attention to detail;
• Proactive and solution-oriented mindset;
• Strong communication skills with the ability to collaborate across different departments;
• Reliable and accountable with a hands-on approach;
• Ability to work under pressure and manage competing priorities;
• Team-oriented with a collaborative working style.