Project Support Coordinator

Job Description

Company Introduction

Job Responsibilities and Duties

• Create, process, and manage client orders within the ERP system, including order confirmations and accurate project documentation;
• Submit purchase orders to the Purchasing department and follow up with suppliers on order confirmations, lead times, and any discrepancies;
• Coordinate deliveries and collections in collaboration with the Purchasing team, ensuring alignment with site readiness and installation timelines;
• Work closely with after-sales and installation teams to plan schedules, arrange site access, and follow up during installation to ensure seamless execution;
• Serve as the main coordination link between Project Managers, suppliers, logistics, and after-sales teams, ensuring clear communication and timely updates;
• Maintain and update order, delivery, and installation trackers, proactively identifying risks or delays and contributing to process improvements.

Experience

• Have at least 3 years of experience in a comparable role within fit-out, contracting, joinery, or construction environments;
• Solid working knowledge of ERP systems and Microsoft Excel.

Personal Skills

• Strong organisational and follow-up abilities, with a structured approach to tasks;
• Comfortable liaising with suppliers and collaborating with internal teams;
• Self-driven with a strong attention to detail;
• Positive and professional attitude aligned with company values;
• Highly organised, with the ability to juggle multiple priorities efficiently;
• Proactive, confident, and able to take ownership of responsibilities;
• Flexible and composed, even when working under pressure.